“I am really excited about some of the beta performance reports that have been shared. It feels like you have really captured the changing system environment in these reports so direction of travel feels positive” Oliver White, Deputy Managing Director & Director of Operational Finance, North East Hampshire & Farnham CCG.
As part of the Enterprise Programme, the Digital Intelligence team were asked to review and redevelop the current suite of public-data Performance reports. The existing method of delivery was resource intensive, delivered in Excel and shared via email. The primary objective was to release resource efficiencies, moving towards value adding activities in support of the changing requirements of our partner organisations.
A multi-disciplinary team (MDT) collaboration; including data architects, report developers, visualisation experts and the expertise of subject matter experts (SMEs), culminated in the delivery of 16 enterprise class performance reports, replacing Excel legacy offerings.
Delivery of the reports, which provide oversight for all public performance measures, was enabled through the use of data models and visualisation tools, namely Tableau and PowerBI. All reports are accessible through SCW’s Insights portal, enabling and supporting our partners in ‘working differently’ through the availability of this data, and the releasing of resources to support the move towards detailed data journalism, i.e. telling the story of the data.
This is the first time reports have been offered to our customer partners using a MDT delivery service approach, scaled across the footprint, leveraging SCW’s breadth of experience and knowledge across all Business Intelligence from development through to analytics.
Reports delivered so far:
Performance reports – 16 dashboards providing detailed analysis of all areas of Provider activity, developed to support partners in their statutory customer assurance obligations, for monitoring and understanding Provider performance.
Contact Monitoring Solution (CMS) Digital Portfolio - a suite of reports and dashboards that inform a Provider’s activity and cost performance against plan to identify, manage variance and ensure the effective use of resources to deliver value for money.