We produced an electronic integrated health and social care record for use across all care settings in Hampshire and the Isle of Wight, with more than 87 million documents shared on the system.
The Care and Health Information Exchange (CHIE) works by improving digital flows between disparate care settings, connecting numerous care professionals including doctors, nurses, social workers and pharmacists. All providers, including GP surgeries, are encouraged to share information. The project roadmap includes patient access to their own care records, in line with the requirements set out in the National Information Board’s Framework for Action: Personalised Health and Care 2020.
In addition, we integrated CHIE with existing systems to create single sign-on for clinicians, to extend the system to social workers, and to give direct access to patients. We implemented a patient consent process at the point of care and a public website to inform patients and handle requests for care records.
Our Chief Clinical Information Officer acts as the facilitator and ‘translator’ between frontline care professionals and our ICT team, and champions CHIE across the region to maximise the use and benefits of the system for local communities.
We are further developing templates for care planning, pathway management and health logic alerts.