The South West regional Digital Cell was established as part of the COVID
Incident Control Centre. Within this cell, a ‘Rapid Rollout Team’ was
established to specifically support NHS trusts with the rollout of video
The team rapidly
deployed and aided adoption of Attend Anywhere video consulting for 16 NHS,
Foundation, Community and Mental Health Trusts across
the South West. SCW colleagues did this
by working in a virtual collaborative team including NHSE/I, NHSD, technology
suppliers and local Trust teams to
deploy the solution, provide training and implementation & business change support.
The programme was launched on the 25 March 2020 and within a few
weeks, all interested acute, community and mental health trusts in the region
were given access to the system. By mid-April, all had conducted their first
video consultation with patients.
Four Trusts were early adopters of Attend Anywhere; support was provided to
those Trusts to help accelerate and extend the use of the platform. The Dorset system
were already using the Attend Anywhere prior to this project.
South West includes providers in the BSW, BNSSG, Cornwall, Devon, Dorset, Gloucester
and Somerset STP areas