Managing demand for elective care services

With the NHS experiencing significant pressure and unprecedented levels of demand for elective care, we share 'lessons for success'.

As CCGs consider how to manage demand while ensuring patients receive access to treatment, SCW was commissioned by NHS England South to work with 20 CCGs across the South, to improve their demand management schemes and performance.

Working with CCGs to implement identified best practice initiatives, will ensure that those patients who do not need to be referred for treatment to hospitals are identified earlier.

Lessons for success

In the autumn of 2017, a series of interactive workshops took place which addressed barriers to sharing best practice in demand management. Highlights included presentations on:

  • strategies for elective care and best practice
  • CCG demand management and
  • engaging patients and the public in shaping services.

You can view the best practice case studies here.