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With people and offices across England, we're providing support and expertise for more than 200 NHS and non-NHS customers nationally, regionally and locally.

Contact us

If you'd like to talk to someone at SCW about an issue or to find out more about a particular topic or the services we provide you can call our switchboard on +44 (0)23 8062 7444.

Alternatively please use this form to send us a message. One of our team will respond as soon as they're able. Our working hours are 9.00 am - 5.30 pm Monday to Friday.

Send a message

Please provide the following details along with your messages so that we can help and respond in the most appropriate way.

We will protect your personal information in accordance with our privacy statement.

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Our offices

Our offices are predominantly across the south, central and west of England, however our workforce are working right across the UK.

Our head offices are:
  • Omega House, Eastleigh, SO50 5PB - Telephone: 023 8062 7444
  • South Plaza, Bristol, BS1 3NX - Telephone: 0117 976 6600
See a full list of our offices.

Patient Advice and Complaints Team

The Patient Advice and Complaints Team (PACT) provides Patient Advice and Liaison Service (PALS) and an NHS Complaints Management Service for services provided by SCW and a number of Clinical Commissioning Groups (CCGs) on behalf of NHS service users across the SCW region.

Tel: 0300 561 0250
Email: scwcsu.palscomplaints@nhs.net

Freedom of Information requests

Any Freedom of Information requests concerning SCW should be sent to NHS England. NHS England is also responsible for answering information requests about previous Primary Care Trusts (PCTs) as well as NHS England Local Area Teams.

To request information please contact NHS England on 0300 311 22 33 or send an email to england.contactus@nhs.net.
More contact details