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Virtual assessment centre

The show goes on for Gloucestershire Graduate Assessment Centre

How SCW designed and delivered a fully virtual assessment centre for Gloucestershire CCG

Complaints or Questions

Mental Health: how do you get the capacity data your staff know - but you don't?

The Childrens and Young Persons Mental Health polciy team came asking for help with a system that wasn't working. Luckily we knew what to do.

Social prescribing

Developing Social Prescribing to support a community through the COVID-19 pandemic

Joining up a true community of care; working together to support the health and wellbeing of their local population during the pandemic.

Aashas report diagram

Building a digital ready workforce

Learning from current experiences to develop a digital ready workforce programme to equip colleagues to be fit for the future


Delivering effective response support for Weston Area Health Trust COVID 19 cells optimising stock management for PPE and equipment

Co-ordinating, managing, and helping to build functionality to support an effective Incident Control Centre (ICC) and COVID response cells, including the development of clinical and non-clinical Standard Operating Procedures (SOPs).

Directory of Services

How DoS is supporting the COVID-19 response

Providing robust NHS Directory of Services (DoS) support is vital to facilitate signposting to COVID related care pathways at the same time as enabling flexing of capacity and clinical profiling of established urgent care services

Total Triage Process

Implementing total triage best practice for online consultations

Co-ordinating a national resource to support the implementation of online consultations, minimise face-to-face appointments and provide the best outcomes for patients.

EU Exit

South East EU Exit Support Programme

Supporting planning, preparation and response for EU Exit on behalf of NHS England and NHS Improvement South East region

Attend Anywhere

Roll out of Attend Anywhere to support South West NHS Trusts

Increasing capability and adoption of video consultation across the South West

Mental Health CYPMH tool

Giving children and young people access to the Mental Health services they need

Creating a new tool for demand and capacity planning for Children and Young People’s Mental Health Services - CReST

primary care appraisal training

Helping Primary Care to deliver better appraisals and training

Development of appraisal guidance, forms and training for GP Practices

Online consultation

Registered nurse delivers leadership support for clinical safety in online consultations

Providing clinical leadership to risk assess feedback and issues in managing clinical conditions with the roll out of online consultations to practices and guidance on best practice to minimise risk


Tracking the number of deaths related to COVID-19

Providing vital daily intelligence on deaths resulting from COVID-19 for the South East and South West regions of NHS England


Supporting NHSE&I South East to mobilise and operate a virtual Incident Coordination Centre (ICC) for their regional COVID-19 response

Providing leadership oversight and delivery of COVID-19 planning and response activities across the South East region.

Dental hubs

Making sure people can access Urgent Dental Care hubs during COVID-19

Using GIS mapping to support the planning of accessible urgent care dental hubs nationally across England during the crisis.

Bed capacity independent sector

Boosting NHS COVID-19 crisis bed capacity with the Independent Sector

Supporting the identification of independent sector capacity to support COVID-19


Delivering a national programme for returning doctors and other clinicians to support NHS111

Setting up a new NHS111 Clinical Assessment Service to manage responses to the COVID-19 pandemic

Emma McEwan

The new normal - innovative remote working under COVID19

Rapidly supporting NHSE/I South East region COVID-19 crisis communications team using pioneering remote working approaches