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Human Resources

Every organisation’s greatest asset is its people. We recognise that to deliver effective services people need to be equipped to support both the challenges being faced today and to be confident in delivering solutions for the future.

We offer a range of Human Resources (HR) services, policies and processes that will attract, support, build, develop and retain your team of experts to deliver across a local, regional or national level. 

Operational HR services

HR support

The HR Support Team provides a centralised HR service for triage of HR issues to ensure the right support is given

  • HR support and triage for all HR issues and question
  • Signposting for all policies and process 
  • Delivery of a full Job Evaluation service 
  • Centralised family leave process and policy 
  • Maintain all employee databases and filing systems in line with Caldicott and Data Protection Act


The recruitment team provides a full recruitment service including a recruitment toolkit for managers. The service will guide recruiting managers through the recruitment process ensuring they use the appropriate tools giving a professional and streamlined Recruitment experience to both manager and applicant.  

  • Launching and managing recruitment campaigns
  • Management of the recruitment toolkit
  • Management of recruitment systems ensuring appropriate system use
  • Recruitment administration including candidate onboarding 
  • Processing preferred candidates including legislative employment checks
  • Process documentation for payment and contractual legislative requirements

Payroll and input services

Providing a payroll administration service ensuring that employees are paid accurately and processes are administered in line with Audit controls. Services include but not limited to:

  • Payroll and pensions interface and input
  • Payroll toolkit and FAQs to support pay issues 
  • Pension scheme administration 
  • Supply of bespoke payroll service for non-NHS employers 

HR information and audit 

The team provide both information and audit support to both managers and staff.

  • A suite of HR information and dashboards detailing employee lifecycle information  
  • Data validation of all people information held on HR systems (does not include personal information) 
  • National WoVen data compliance review 
  • Audit requirements and activities – detailed review of the process 

HR systems and support portal

The team will support managers and staff with all issues and access to HR systems and support portals

  • Management and development of HR systems including ESR modules
  • Support with system access and maintenance 
  • Management and development of information portals to support online service

Professional advice and guidance

Working alongside you to achieve your strategic aims, we will provide effective, timely, accurate and succinct HR advice, promoting good employee relations through highly qualified and experienced Human Resource professionals, accredited by the membership of Chartered Institute of Personnel and Development (CIPD).

Strategic and consultancy expertise 

Expert advice and leadership in areas including service review, key performance indicators, and reporting on HR metrics such as attendance, payroll costs, staffing numbers and turnover. 

Your dedicated senior HR business partner can provide expert advice and leadership in key strategic areas such as service reviews, performance and reporting on key measures. We advise on management development and bespoke training, and offer help with the procurement of external providers through our flexible service resource in the following areas: 

  • Change management, restructures, redeployments, TUPE transfers
  • Programme and project management
  • Working with service leads to deliver business outcomes through making the best use of the whole HR function
  • Provide strategic advice and support to service leads and executive teams on complex HR challenges
  • Provide advice and support around the resourcing activity/requirement
  • Employment law - keep you up to date with the developments in employment law to ensure continued legal compliance in all of your employment practices 
  • Compensation and benefits - ensuring your employee benefits are attractive, cost-effective and benchmarked against other employers 

Advisory and Coaching Services 

Your dedicated HR Manager can provide expert advice and guidance, supporting you when dealing with employment-related issues. Day-to-day advice on all employment matters including but not limited to:  

  • Development and management of your HR policies, procedures and guidance
  • Audit and reviews of employment issues, contracts, terms and conditions 
  • Employee coaching and mentoring 
  • Employee relations - absence management/performance management/disciplinary/grievance or dispute matters 
  • Mediation
  • Procurement

For more information on our human resources services please contact SCW Director of Human Resources, Workforce and OD, This email address is being protected from spambots. You need JavaScript enabled to view it. or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

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