Our NHS Immunisation Management Service, as commissioned by NHS England, supports the enhanced winter flu programme and the national COVID-19 vaccination programme by optimising uptake of vaccinations among the most eligible groups of people. 

We provide the comprehensive service wrapper required to integrate the National Immunisation Management System (NIMS) into the programme and to feed into the national vaccination programme for influenza and COVID-19. 

Working as part of a wider national programme our NHS Immunisation Management Service is:

  • Sending national letters, emails or text messages to remind individuals to book their vaccinations. This is an enhancement to the invitation service already operated by GP practices and Primary Care Networks.
  • Running an immunisation uptake service, which uses NIMS to analyse vaccination data, identifying areas of low uptake and make follow up outbound telephone calls to those who haven’t been vaccinated.
  • Providing a regional support service working with all seven NHS regions, using operational data to show uptake, providing analysis using data such as age, deprivation and ethnicity and identifying outliers. This service can drill down to GP practice level if needed and provides evidence for national and local campaign planning. 

Feedback so far shows this is having a great benefit to local planning and providing a focus on where uptake needs to be improved.

This work builds on our existing successful child health immunisation services, transforming and improving vaccination uptake.

The NHS SCW service is currently operating with the flu and the COVID-19 vaccination programmes.

For more information on the Immunisation Management Service or optimising immunisation uptake, contact Sue Trinder, Immunisation Management Services Director, via contact.scwcsu@nhs.net.

Read about our Child Health Information Service (CHIS). We're working with maternity units, general practices, health visitors, school nurses and local authorities to monitor and improve uptake of national childhood screening and immunisation programmes.